Happy Holidays! Creations for Eleanor is closed to new orders and will reopen after the holidays. We will be reopening in late December after all holiday orders have shipped.
All orders will be shipped within the lead time promised at the time of purchase with no order shipping later than 12/20 per USPS holiday shipping guidelines; this all follows our policies as stated at time of purchase. For information regarding your ship by date Click on the YOU tab in the upper right corner of the Etsy site, then click PURCHASES AND REVIEWS. This will open all your orders and your invoice is located there.
If your item has already shipped you can find the tracking information there. Please understand that once an item is shipped it is out of our hands. Occasionally during the holidays items do move a bit slower. The USPS does not track items at every spot and often can take 24 or so hours to update in their system. Please give it time to update.
We will be checking emails twice daily and can respond to any questions, we will not be able to give you a better estimate of ship time than what is on your invoice and in our policies.
Thank you and have a wonderful Christmas!